Privacy Policy

Your privacy is a priority at . We are committed to protecting your personal information and providing transparency about how it is collected, used, and safeguarded. This Privacy Policy explains the types of personal data we collect, how we use it, and your rights regarding that information. It also outlines how you can contact us with privacy-related concerns.

Important: does not sell or rent personal information to third parties.

1. Information We Collect

We collect personal information through various interactions, including when you:

  • Subscribe to our newsletter
  • Make a purchase
  • Register an account
  • Participate in promotions or giveaways
  • Complete our skin diagnostic assessments

The types of information we collect include:

  • Identity and Contact Details: Name, date of birth, phone number, email address, shipping and billing addresses, tax ID, purchase history, interactions with customer support, favorite products, skin type, and concerns.
  • Transaction Information: Payment details such as bank name, card type, and partial card numbers, depending on your payment method.
  • Technical Information: IP address, browser type and version, location, time zone, language preferences, operating system, and device details.
  • Marketing Preferences: Choices for receiving marketing communications and preferred contact methods.
  • Social Profile Data: Public information from social media accounts.

2. Information You Provide

You may voluntarily provide additional personal information when:

  • Participating in promotions or giveaways
  • Making purchases
  • Sharing content such as photos, reviews, or comments through our website or social media

This information may include:

  • Personal details: Name, gender, phone number, email, address, tax ID, and registration information.
  • Purchase history and product preferences.
  • Skin condition and concerns.
  • Content such as photos, videos, reviews, and location data.

3. How We Use Your Information

We use your information to:

  • Personalize communications and marketing messages.
  • Recommend products and services tailored to your preferences.
  • Access purchase history for order tracking and support.
  • Respond to inquiries and provide customer support.
  • Process transactions and issue invoices.
  • Send event invitations and promotional offers.

We may also use your information for other purposes with specific notice at the time of collection.

4. Cookies and Analytics

We use cookies and other tools to improve your experience:

  • Cookies: Small text files that store your preferences and enhance browsing by remembering language settings, currency, and shopping cart items.
  • Web Beacons and Pixels: Tools that track interactions with our website and emails to improve service delivery.
  • Google Analytics: Monitors page views, navigation patterns, and behavior to optimize website functionality.
  • Social Media Integration: Tools that allow you to share content through platforms like Facebook, Instagram, and Pinterest.

You can opt out of cookies or Google Analytics tracking by adjusting your browser settings or installing the Google Analytics opt-out browser add-on. Disabling cookies may limit access to some website features.

5. Newsletters and Text Messaging

You can opt-in to receive communications from :

  • Text Messages: Receive up to four free messages monthly with product updates, promotions, and tips.
  • Newsletters: Weekly emails with product news, beauty tips, and exclusive offers.

To unsubscribe, email .

6. Sharing Your Information

We do not sell or rent your data. However, we may share it with:

  • Payment and Logistics Partners: Banks, payment processors, and shipping companies.
  • Service Providers: Marketing agencies, advertising partners, and website hosts.
  • Tax Authorities: As required by law for invoicing purposes.

We may also disclose information to comply with legal obligations or prevent fraudulent activities.

7. Protecting Your Information

Your information is stored securely, and we use advanced measures to protect it:

  • Encryption: SSL encryption secures all payment-related transactions.
  • Payment Processing: Transactions are handled by PayPal or other secure providers, ensuring does not store sensitive payment details.

While no system is entirely foolproof, we continually update our security protocols to protect your data.

8. Data Retention

We retain your data as long as your account is active or as required for our services. Some data may be retained longer to meet legal requirements, prevent fraud, or enforce terms of service.

9. Withdrawing Consent

You can withdraw consent or object to the processing of your information at any time. This may limit access to certain services. To update or delete your information, email .

10. Accessing and Updating Your Information

You have the right to access, correct, or delete your personal information, subject to applicable laws. Verification may be required before processing requests. To make changes, email .

11. Privacy Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page and, where necessary, communicated via email. Please review this page regularly for updates.

If you have questions or concerns about this Privacy Policy, contact us at .